Hiring managers prioritize work experience and criminal history in background checks. However, education verification can be as important, or in some cases, the deciding factor. For instance, MIT once hired a woman who fabricated three degrees. They only found the truth after 10 years when she became the Dean of Admissions. Noticeably, the lack of proper document verification resulted in such a blunder. Similarly, another applicant started a job in the State Department, only to be revealed that her credentials were overblown. Unfortunately, lying on applications is a much more common issue, with a survey reporting at least 36% of respondents to lie on resumes. This guide aims to help business owners and hiring managers stay ahead of these scams and make informed decisions.
Education Verification – An Overview
To state it simply, education verification refers to the process of pre-employment document checking. Although it sounds basic, document verification ensures that the candidate is honest and qualified for the job. Here are some key points that hiring managers look for in this process:
- Educational Institutions
- Major and Minor Courses Studied
- GPA, Honors, and other achievements
- Dates of Attendance, Degree Award, etc.
- Recommendation Letters from Professors/Supervisors
As mentioned, the primary objective of document attestation is to ensure only the ideal candidate is hired for the job. However, another objective is to ensure the security and safety of other employees and the business. For instance, if a person with falsified claims enters a sensitive field, such as medicine, they can put patients at risk as well. Furthermore, this can lead to legal and ethical complications. In a larger context, employers can defy Know Your Customer (KYC) compliance if they bypass document verification.
Benefits of Document Verification
Pre-employment background check is an integral part of the hiring process. Here are some of the benefits that employers can reap from successful document authentication:
A very basic, yet overlooked benefit of document verification is the increase in data accuracy of the company. This quick process can ensure that the documents possess the same name, accommodation details, and emergency contacts of the employees. In case of a crisis, the company can quickly reach out to relevant persons without any delay. Therefore, increasing the overall operational efficiency of the system.
Even if the applicants do not fabricate degrees they never attended, they can stretch the truth in their favour. Therefore, employers need to be vigilant to catch inaccuracies in the process of verification documents. This process acts as a basic screening that helps employers filter out unqualified personnel. Firstly, document verification should start with evaluating if the application includes the minimum requirements for the work. Then, requisite courses and additional certificates are evaluated to scout the ideal candidate. If the final screening comes down to two candidates, the hiring manager would never want to hire someone who lied on their resume.
Safeguarding the Company Values:
In addition to making sure that the company gets the best resources in terms of qualifications, it should also note that the right candidate should match the company culture. If someone lies on their application, no matter how small or insignificant the lie, it shows potential for more wrongdoings. A document verification process can enable employers to spot such candidates.
Deciding Compensation and Benefits:
Similarly, most job postings come with a range of compensation depending on the candidate’s qualifications. However, a poor system for document verification can result in higher payouts.
Compliance with Regulations:
Document verification can help organisations stay away from legal issues as well. Negligent hiring can pose certain liabilities to the company that may negatively impact the reputation of the organisation. Therefore, the goal of the hiring manager should be to get the best candidates while also mitigating any damage to the company.
Manual or Automated Document Verification Service
Most hiring managers skip some details of background checks due to their laziness. It takes time and resources to check, cross-verify, and authenticate the documents of applicants. Moreover, the burden can add up as the number of applicants increases.
Due to these issues, the best course of action is to utilise an online document verification service. Such a service can help firms in three key ways:
- Accuracy – Since a trained system is performing the checks, there will be no errors due to negligence.
- Efficiency – Such a solution can cross-verify documents much quicker than normal humans.
- Legal Compliance – Most document verification services are designed to be compliant with regulations, therefore, reducing worries.
With the fast-paced landscape of this digital world, all companies are scrambling to increase their efficiency and operational metrics. If the people they hire can not even do the job properly, it can hurt the company not only in the short term but in the long term as well. Therefore, document verification should be the core part of hiring background checks.