A Juniper Networks Resident Engineer offers on-site assistance for an organization’s network products from Juniper on all technical fronts. They acquire in-depth knowledge of the environment’s precise requirements and processes, its network’s unique configurations and issues, and the personnel’s strengths and weaknesses as they collaborate with the organization’s staff. As a result, the Juniper Resident Engineers can assist by preventing network issues before they surface and will also be prepared to address issues as they arise quickly.
Engineers must become knowledgeable about the goods used in the client’s network. They must put in a full-time effort on the client’s property. Engineers must be willing to work a flexible schedule and be accessible 24/7 to address recurring problems as they emerge.
They ought to be able to collaborate with others or operate alone. Engineers must have strong presentation skills in addition to outstanding communication skills because they interact with clients. Additionally, they must be able to multitask and handle strain.
In order to fully comprehend the technical requirements for the new network design, Juniper Resident Engineers are required to conduct information gathering workshops with clients about their current network designs. They are also expected to be familiar with the client’s organisational structure, fully comprehend the client’s network implementation and support procedures and processes in order to help the client come up with a working, viable network.
Engineers are in charge of designing networks, diagnosing network and device configurations, and resolving design and architecture problems. They assist with the designing and planning of the client’s infrastructure network’s Juniper SRX, EX Series, Juniper MX, and associated solutions.
RMAs for material should be returned, and active trouble tickets should be tracked by Juniper Engineers. They ought to help with asset administration and network inventory tracing.
Additionally, they will troubleshoot network and equipment issues, analyse operating software patches and fixes, and ensure that they are implemented and working properly in both the live network and the pre-production test network in accordance with implementation plans. They will also conduct technology workshops with the client to work through network and equipment issues, provide updates on case statuses, and explain why any problems occurred and the solutions that are being implemented. and to collaborate with peers to carry out similar tasks in order to learn, which will aid them in reducing the risks associated with network modifications or major network upgrades.And lastly, Juniper Networks Resident Engineers are required to develop supplementary knowledge of other Juniper products, like routers and firewalls.
Positions Available for Juniper Local Engineers
According to Juniper, resident engineers help organisations run more productively, lower operational costs, drastically reduce downtime, hasten the implementation and availability of new services, minimise risks, state best practises, and ensure that the network is operating as efficiently as possible. Additionally, they create and implement more resilient and adaptable network designs in order to increase the alertness of networks.
Credentials in Education and Other Conditions
In addition to the JNCIE certification, candidates for the positions of Juniper Resident Engineers must possess a bachelor’s degree in computer sciences or a closely related area. Being familiar with Multicast would be advantageous.
Additionally, candidates must have experience using administration tools, network analyzers, and IP router installation and operation. Additionally, they must be familiar with TCP/IP fundamentals, IP routing (BGP, ISIS, Routing Policy, IPv6, OSPF, RSVP, LDP, MPLS-TE), VPNs and linked tunnelling technologies like VPLS, MPLS, MVPN, etc., as well as routing rules at BGP peering points. They should demonstrate proficiency with the JUNOS Interface, be familiar with SD-WAN, and understand Ethernet switching.
Additionally, they should be familiar with Layer 2 protocols and technologies like ATM, POS, and Frame Relay, as well as have computing and scripting knowledge in languages like Ruby, Python, Shell, and others.
Last but not least, they ought to be familiar with security technologies like NAT, Firewall, IPsec VPN, and IPsec, among others.