Yahoo Mail has been one of the most popular email services for decades. Millions of people rely on Yahoo Mail for their personal and professional communication needs. However, in recent times, users have been reporting problems that Yahoo Mail not working properly. If you’re one of the many people experiencing issues with Yahoo Mail stopped working. In this blog, we will discuss the common issue of Yahoo Mail not opening on Chrome. We will provide several possible solutions that users can try to resolve the unable to open Yahoo mail error. By following these tips, Yahoo Mail users can regain access to their email and continue to use the service for their personal and professional communication needs. Let’s proceed to the causes behind cannot opening Yahoo email.

Why Yahoo Mail Keeps Stopping While Opening

Yahoo Mail stopped working can be frustrating and can hinder their ability to access their emails. Here are some possible reasons why this issue occurs:

  1. A slow or unstable internet connection is one of the most common reasons. It can result in the browser timing out and closing the Yahoo Mail page.
  2. Another reason is due to issues with the browser being used. It could be that the browser is outdated or that there is a problem with the browser settings or extensions.
  3. Cache and cookies are temporary files that browsers store to speed up web page loading times. If these files become corrupted or outdated.
  4. Sometimes, issues with Yahoo Mail may be account-related, such as when there is a problem with the user’s login credentials, or when the account has been temporarily suspended or locked.

Because of the above reasons, Yahoo won’t load. In the next section, we will discuss the troubleshooting methods to fix the Yahoo mail keeps stopping error.

How to Resolve the Yahoo Mail Stopped Working Issue?

To resolve the issue of cannot open Yahoo email, there are several troubleshooting steps that users can try.

Step 1: Check your internet connection

The first thing to check is your internet connection. Ensure that you have a stable and fast internet connection. You can restart your router or modem to see if that fixes the issue.

Step 2: Clear your browser cache and cookies

The other step is to clear your browser cache and cookies. These temporary files can become corrupted or outdated, causing Yahoo Mail to stop working correctly. To clear your cache and cookies, the steps are as follows:

  • Open your browser and tap on the three dots at the top right corner.
  • Go to the More tools, then select Clear browsing data.
  • Choose the time range, and tick the boxes for Cached images and files; and Cookies, and other site data.
  • Click on Clear data.

Step 3: Check Yahoo Mail status

Check if there is any ongoing issue with Yahoo Mail. Visit the Yahoo Mail service status page to see if there is any outage or maintenance work that is causing the Yahoo Mail stopped working error.

Step 4: Update your browser

Make sure that you’re using the latest version of your browser. An outdated browser can cause issues with Yahoo Mail. To update your browser, the steps are following:

  • Open your browser and navigate to the three dots at the top right corner.
  • Click on Help, then select About.
  • Check if your browser is up to date, if not then click on Update.

Step 5: Disable browser extensions

Browser extensions can cause conflicts with Yahoo Mail. Try disabling any browser extensions you have installed, and see if that resolves the issue. Follow the below steps:

  • Run your browser and hit the three dots at the top right corner.
  • Click on More Tools, then select Extensions.
  • Disable all the extensions.

Step 6: Contact Yahoo support

If none of the above steps work, you may need to contact Yahoo support for assistance. Visit the Yahoo Help Center or contact the Yahoo customer support team to get further help.

Note: If you do not want to lose your crucial Yahoo emails in the future, you can back them up locally. You can take the help of the Sysinfo Yahoo Backup Tool to do this task. This tool will help you save all your Yahoo emails safely in the right place.


In conclusion, if you’re experiencing Yahoo Mail stopped working errors, the above several things you can do to try and resolve the problem. Check your internet connection, clear your browser cache and cookies, check Yahoo Mail status, update your browser, disable browser extensions, and contact Yahoo support if needed. By following these steps, you should be able to get Yahoo Mail working again. Also, you can read another blog on how to buy an AWS account.

Hi I am Zahid Butt Digital Marketing expert & Outreach specialist in SEO :Email:

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